If subscribers are not being sent to your Mailchimp audience or you see a "Sending subscribers failed" message,
verify that you have connected Mailchimp properly.
There are a few main reasons that can cause a problem with the connection.
Do you have double opt-in enabled?
With this option enabled, only once a subscriber confirms his subscription he will be added to your audience.
Have you used this email before? If you are testing the connection to Mailchimp with an email you already used, Mailchimp will not accept it
even if you already removed it from the audience. You must use a different email address every time.
Your audience settings has required merge fields which means Mailchimp doesn't allow us to add new subscribers to your audience.
To resolve this either create a new audience that only requires the email field or edit the current audience to no longer require the extra fields. You can do that on the audience settings page under the "Audience fields and *|MERGE|* tags" page
in your Mailchimp dashboard.
Your audience settings has an address merge field?
sometimes, Mailchimp will reject a submission if the audience merge fields have an address field defined.
Even if that field is not marked as required. If you have such a field and you are not using it, remove it.
Either your account with Mailchimp is inactive or the audience has been deleted.
To fix this problem, please go to the app's settings window, click the Disconnect button to disconnect Mailchimp and then click to login with your Mailchimp account again.
Then, please test the form using a real email address and make sure that email address makes it to Mailchimp.
If an error is displayed on your form
, please visit