Common Errors
If you see this error code, it means your list settings has too many required fields, so Mailchimp is preventing us from adding new subscribers to your list.

To resolve this issue, either create a new list that only requires the email field or edit the current list to no longer require any additional extra fields. You can do that on the Mailchimp dashboard.
  1. Go into your Mailchimp dashboard
  2. Click "lists" and click the list you want to use
  3. On the list's page, click "Settings" and then "List fields and *|MERGE|* tags"
  4. You will now see a table of all fields, make sure only the email fiel is marked as required
  5. Now test the form on your website using a real email address. Once a subscriber passes successfully, the error will be gone.
Mailchimp merge fields
If you see this error code, it means Mailchimp is saying your connected account has been disabled. Disconnect the current account from the Contact Collection form and then connect a new Mailchimp account.

Then test the form on your website using a real email address. Once a subscriber passes successfully, the error will be gone.
If you see this error code, it means your selected list no longer exists on Mailchimp. To resolve, disconnect the current account from the Contact Collection form and then connect again. Now select an existing list.

Then test the form on your website using a real email address. Once a subscriber passes successfully, the error will be gone.
This error means a general, undefined error has occured. Sometimes that can happen if the Mailchimp API was down. Start by trying to test the form on your website using a real email address.

The error could have happened because of a temporary situation. Testing it again might resolve it. If not, please contact us at support@contactcollection.com