Privacy Policy

Thank you for your interest in this Privacy Policy! Data protection is a high priority for us. In principle, the use of our website is possible without any indication of personal data (with the exception of IP addresses).

What is Personal Data?

Personal data or personal identifiable information is any information relating to personal or material circumstances that relates to an identified or identifiable individual. This includes, for example, your name, date of birth, e-mail address, postal address, or telephone number as well as online identifiers such as your IP address. In contrast, information of a general nature that cannot be used to determine your identity is not personal data. This includes, for example, the number of users of a website.

In principle, we will only use your personal data in accordance with the applicable data protection laws, in particular the New York Privacy Act (“NYPA”), the General Data Protection Regulation (“GDPR”), and only as described in this Privacy Policy.

Responsible for data processing

Responsible for data processing in accordance with the provisions of the GDPR and NYPA is:

Contact Collection LLC

99 Washington Avenue, Suite 1008

Albany, New York, 12210, USA



General information on data processing

In the course of our business and website operations, we process data. This also includes disclosure by transmission to third parties, we have highlighted this accordingly below.

Your Rights

Below we inform you about the rights to which you as a Data Subject may be entitled to.

The GDPR grants Passport holders of the European Union the following rights:

  • Right of access 
  • Right to rectification
  • Right to restriction of processing
  • Right to erasure
  • Right to information
  • Right to data portability
  • Right to object
  • Right of withdrawal
  • Right to complain to a supervisory authority

The NYPA grants New York residents the following rights:

  • Right to Notice
  • Right to Opt-In Consent
  • Right to Access, Correct Data
  • Right to Delete

To assert these rights, please contact us at any time using the details provided. You also have the right to lodge a complaint with your local data protection supervisory authority. We would, however, appreciate the chance to deal with your concerns before you approach any other supervisory authority.

The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal Personal Data about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it.

We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your Personal Data.

Data processing on our website

In the following sections, we explain the individual data processed, the purposes of processing, the legal bases, recipients and, where applicable, transfers to third countries.

a) Hosting
The hosting services used by us for the purpose of operating our website is Heroku a Salesforce Inc, Company. In doing so Heroku, processes inventory data, contact data, content data, usage data, meta data and communication data of customers, interested parties and visitors of our website and services, on the basis of our legitimate interests in an efficient and secure provision of the website and services in conjunction with the provision of contractual services and the conclusion of the contract for our services, including but not limited to our services).

b) Collection of access data and log files
We, or rather Heroku on our behalf, collect data on every access to our website on the basis of our legitimate interest. The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Log file information is stored for security reasons (e.g., for the clarification of abuse or fraud) for a maximum of 7 days and then deleted. Data whose further storage is necessary for evidentiary purposes is exempt from deletion until the respective incident is finally clarified.

c) Contacting us
If you contact us, we process the following data from you for the purpose of processing and handling your enquiry: Name, contact details -if provided by you- and your message. The legal basis of the data processing is our obligation to fulfill the contract and/or to fulfill our pre-contractual obligations in accordance and/or our legitimate interest in processing your enquiry.

d) When licensing and integrating our Contact Collection Wix app
We collect, process, and use the information you provide in the context of you licensing our Contact Collection Wix app for the purpose of executing the contract this may include personal data and non- personal data, in particular your e-mail address. We store the information you provide for the period of processing and handling the purchased services. Afterwards, your data will be deleted. Data that we are required to store due to legal, statutory, or contractual retention obligations will be blocked instead of being deleted to prevent it being used for other purposes. The processing of the data serves the fulfillment of the contract with you.

When integrating our Contact Collection Wix app you transmit data to Wix and, MailChimp a newsletter dispatch platform of the US provider Intuit Inc. Further you may also be required to set up a Wix /MailChimp account or a Wix Website to integrate our app. Wix/ MailChimp may also request access to certain features of your Wix/ MailChimp account and Website, if applicable. For further information please refer to the Privacy Policy and Data Processing Addendum of Wix and the Privacy Policy and Data Processing Addendum of MailChimp.

As for using our services, all data generated and processed depends on the way you set up our forms and both personal data and non- personal data may be processed for the purpose of fulfilling our contractual obligations and establishing the connection between your Wix and MailChimp account. Both personal data and non- personal data may be stored encrypted at our Heroku servers for as long as it is necessary to establishing the connection. This may in some limited circumstances be up to 14 days if the connection has failed. Please note when using our services, you become the data controller and we become the data processor in accordance with Art. 29 of the GDPR and additional requirements may apply.

e) Use of cookies
We use so-called cookies on our website. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. For further information please refer to our Cookie Policy. The legal basis for the use of cookies is your consent as well as our legitimate interest.

Third Party Services

We are entitled to outsource the processing of your personal data in whole or in part to external service providers acting as processors for us pursuant to Art. 4 No. 8 GDPR and within the framework of the NYPA. External service providers support us, for example, in the technical operation and support of the website, data management, the provision and performance of services, analysis, as well as the implementation and fulfillment of reporting obligations.

The service providers commissioned by us process your data exclusively in accordance with our instructions. However, we remain responsible for the protection of your data, which is ensured by strict contractual regulations, technical and organizational measures, and additional controls by us.

a) Google Analytics
We use Google Analytics, a service provided by Google Inc. This means that the data collected can in principle be transmitted to a Google server in the USA, whereby the IP addresses are anonymized by means of IP anonymization so that an allocation is not possible. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can object to the collection and processing of this data by Google Analytics by setting an opt-out cookie that prevents the future collection of your data when you visit this website: The legal basis for this processing is our legitimate interest and your consent.

b) YouTube Videos
On our website, we implement videos of the video portal "YouTube" of the company Google Inc. Doing so, we use the "extended data protection mode" option provided by Google. When you call up a page that has an embedded video, a connection is established to Google's servers and in the process the content is displayed on the website by notifying your browser. According to Google's information, in "extended data protection mode" your data - in particular which of our Internet pages you have visited as well as device-specific information including the IP address - is only transmitted to the YouTube server when you watch the video. By clicking on the video, you consent to this transmission. If you are logged in to Google at the same time, this information will be assigned to your YouTube account. You can prevent this by logging out of your member account before visiting our website. The legal basis for the use of YouTube is your consent as well as our legitimate interest.

Duration of data storage

We only store personal data for as long as it is necessary for the purposes for which it is processed or for as long as any consent you have given us has been revoked by you. Insofar as statutory retention obligations must be observed.

Transfer of personal data

We will not disclose or otherwise distribute your personal data to third parties unless this is necessary for the performance of our services, you have consented to the disclosure, or the disclosure of data is permitted by relevant legal provisions. Personal data may also be disclosed to third parties if we are legally obliged to do so e.g., by court order or if this is necessary to support criminal or legal investigations or other legal investigations or proceedings at home or abroad or to fulfill our legitimate interests.


State-of-the-art internet technologies are used to ensure the security of your data. In addition, technical and organizational security measures are used to protect the personal data you have provided against accidental or intentional manipulation, loss, destruction or access by unauthorized persons.

Nonetheless, databases or data sets that include Personal Data may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, I will notify all affected individuals whose Personal Data may have been compromised, and the notice will be accompanied by a description of action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible after which the breach was discovered.

Accuracy and updating your information

If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please contact us. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. Also, we may not be able to accommodate certain requests to object to the processing of Personal Data, notably where such requests would not allow us to provide our service to you anymore.

Links to other providers

Our website also contains - clearly recognizable - links to the websites of other companies. Insofar as there are links to websites of other providers, we have no influence on their contents. Therefore, no guarantee or liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the content of these pages.

The linked pages were checked for possible legal violations and recognizable infringements at the time of linking. Illegal contents were not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete indications of a legal violation. Such links will be removed immediately if infringements of the law become known.

Personal Data and children

Our services are aimed at people aged 18 and over. We will not knowingly collect, use or disclose Personal Data from minors under the age of 18.

Controls For Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

Do Not Sell

We do not sell data to third parties. However, we might, making available, transfer, communicate electronically, consumer’s personally identifiable information by the business to a business affiliated inclusive with a third party but not for monetary but for other valuable consideration.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. To be in accordance with CANSPAM, we agree to the following: If at any time you would like to unsubscribe from receiving future emails, you can email us, and we will promptly remove you from ALL correspondence.

Changes and updates to the privacy policy

We kindly ask you to regularly inform yourself about the content of our privacy policy. We will amend the privacy policy as soon as changes to the information processing activities we carry out make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g., consent) or other individual notification.

Concerns and Contact

If you have any questions or comments about our Privacy Policy or wish to exercise your rights under applicable laws, please contact us using the following contact details:

Contact Collection LLC

99 Washington Avenue, Suite 1008

Albany, New York, 12210, USA



This Privacy Policy was last updated on Wednesday, September 21, 2022

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